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The Next Generation

E-ZPass News

E-ZPass Virginia Web Site will be down for System Maintenance


We will be performing system maintenance to the E-ZPass Virginia toll collection system on Sunday, April 10th, 2022 from 6am EST to 12pm. As a result, the website may be unavailable for use during that period of time.

We apologize for any inconvenience. This maintenance is designed to enhance our customer service operations.

Thank you for your patience.



 

Received an Invoice from Maryland E-ZPass? (3/2/2022)

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Between July 2020 and October 2020, Maryland E-ZPass paused the processing of toll transactions for drivers who used their toll facilities.  Maryland has since attempted to collect these tolls without fees from your prepaid E-ZPass account balance.  However, if Maryland is unable to collect the toll amounts directly from your E-ZPass account then you may receive an invoice in the mail from Maryland E-ZPass.

If you have any questions regarding an invoice received from Maryland E-ZPass, please reach out online at driveezmd.com or call 888-321-6824.




COVID-19 Update (1/5/2021)

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Updated 1/4/2021

Due to the ongoing COVID-19 pandemic we have implemented service changes to promote the health and safety of our employees while maintaining customer service for our valued patrons.

  • - For the status of centers to assist walk-in patrons, please see here.
  • - Telephone customer service hours are 7am-7pm.

*Please note, you may experience longer than normal wait times and we apologize for any inconvenience and ask for your understanding as we continue to work to serve all of our patrons*

  • - Website and automated phone system continue to be available 24/7
    To make it easier to get an E-ZPass, the minimum opening account balance has been temporarily reduced to $20.00 per transponder (from $35.00) for online and phone applications

On-the-Go transponders are also available at our retail partners for $35.00 in pre-funded tolls - Click here for our retail partners locations.




Attention - Phishing Scam (3/20/2019)

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E-ZPass Virginia enables contributions to DRIVE SMART Virginia Education Fund (2/5/2019)

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Virginia E-ZPass customers can now make a one-time or recurring donation to DRIVE SMART Virginia Education Fund right from within their E-ZPass account. Recurring donations are made every time the account automatically replenishes.

DRIVE SMART Virginia is a 501(c)(3) non-profit organization dedicated to raising traffic safety awareness among all road users in order to save lives and reduce injuries on the roadways of Virginia.

Question? Check out our FAQs at - https://www.ezpassva.com/StaticPages/FAQ.aspx#fourtysix

For more information about DRIVE SMART Virginia please visit https://www.drivesmartva.org/





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