Temporary Customer Service Changes

Updated 11/12/2020

Due to COVID-19 we have implemented service changes to promote the health and safety of our employees while maintaining customer service for our valued patrons.

• - Portsmouth and Norfolk customer service locations are open. All other locations remain closed.
• - Telephone customer service hours are 7am-7pm.
• - Website and automated phone system continue to be available 24/7
  To make it easier to get an E-ZPass, the minimum opening account balance has been temporarily reduced to $20.00 per transponder (from $35.00) for online and phone applications

On-the-Go transponders are also available at our retail partners for $35.00 in pre-funded tolls - user menu: "E-ZPass Locations - Find E-ZPass Retailers."